Terms and Conditions

1. Applicability and Precedence

These general terms and conditions apply to all offers, quotations, agreements and services of Admicom Group BV, with registered office at Koolmijnlaan 232 in 3581 Beringen, registered in the CBE under number 1024.459.659 (hereinafter "the Service Provider").

These conditions always take precedence over any general or special conditions of the customer, unless otherwise agreed in writing.

2. Services and Performance

The Service Provider undertakes to perform the requested services to the best of its ability according to a best efforts obligation. The Service Provider is not liable for not achieving certain results, unless otherwise agreed in writing.

The Service Provider may, if necessary, use subcontractors or third parties for the performance of certain tasks.

3. Prices and Invoicing

All prices are exclusive of VAT, unless otherwise stated.

Invoicing is based on a fixed amount, hourly rate or subscription formula, as agreed with the Client. Invoices are payable within 14 calendar days after the invoice date.

Invoices are sent electronically. If the Client prefers to receive paper invoices, this is possible subject to payment of an administrative cost of €5 per invoice.

4. Protest and Late Payment

Invoices must be protested in writing and with reasons within 8 calendar days after the invoice date, preferably by registered mail. In the absence of timely protest, they are considered accepted.

In case of non-payment on the due date, default interest of 12% per year is due by right and without notice of default. In addition, a conventional compensation of 10% of the outstanding amount (with a minimum of €125) is charged.

5. Cancellation of the Agreement

In case of unilateral cancellation of the agreement by the Client, the Client owes a lump sum compensation of 30% of the total agreed price.

In case of unilateral termination by the Service Provider for ethical or professional reasons, this will be done in writing with reasons. The services performed up to that point will be settled.

6. Duration and Termination

Unless otherwise agreed, the agreement is for an indefinite period and can be terminated at any time by both parties with a notice period of 1 month, by registered mail.

7. Liability

The liability of the Service Provider is limited to the amount of the last invoice for the services concerned.

In no case is the Service Provider liable for indirect damage (loss of data, loss of profit, reputation damage...), except in case of intent or gross negligence.

8. Force Majeure

In case of force majeure (such as illness, power outage, network problems, pandemic, etc.), the performance of the agreement is suspended in whole or in part for the duration of the force majeure, without any liability or compensation.

9. Confidentiality and Data Management

Both parties undertake to keep all confidential information secret and to use it only for the performance of the agreement.

Upon termination of the cooperation, all relevant documents and data will be transferred back or deleted at the Client's request, insofar as legally permitted.

10. Intellectual Property

All texts, templates, working methods, manuals and documents developed by the Service Provider remain its intellectual property.

The Client only receives a non-exclusive and non-transferable right of use for internal use, unless otherwise agreed.

11. Non-transferability of Services

The Client may not transfer, sublease or make available to third parties the services provided or rights arising from this agreement without the prior written consent of the Service Provider.

12. Non-solicitation

The Client undertakes not to approach employees, subcontractors or representatives of the Service Provider directly or indirectly for cooperation during the cooperation and up to 12 months after the end thereof.

In case of violation, a lump sum compensation of €5,000 per infringement is due.

13. Applicable Law and Competent Court

Belgian law applies to all legal relationships with the Service Provider.

In case of dispute, only the courts of the judicial district of Antwerp, Hasselt division, have jurisdiction.